Heather Kelly

Office Manager

Heather Kelly

Professional background

Heather joined gsi in 1999 and oversees the firm’s day-to-day operations. She coordinates workflow, supports project deliverables and timelines, and serves as a principal point of contact for client inquiries.

Before joining gsi, Heather worked as a court administrator in the former City of North York’s Legal Department.

Supporting the firm and its clients

Heather provides administrative support to the President, appraisers, planner and research staff. Her responsibilities include scheduling meetings and site visits, preparing correspondence, proofreading reports and assisting with bid submissions.

She also manages corporate records and digital filing, coordinates with IT support, and handles accounts payable and receivable, payroll, taxes and expense tracking.